Frequently Asked Questions, Networking and QMS
How do you ensure that the actions planned for the kids really realize on village level ?

Please see the QMS page (Quality, Management Approach and Research) for more detail. If a NPO or
individual does not comply with the agreed upon delivery standard, there is a system of rectifying
actions and ultimate termination of support of such a NPO or member, in place.

How does Southern Cross Missions obtain the funds needed for the programmes ?

Through donations and sponsorships from individuals, churches and organizations.

How sustainable are the actions of Southern Cross Missions ?

To ensure sustainability, Southern Cross Missions focus on life changing interventions, thereby
equipping adults and kids to institute constructive change in their communities themselves over
time. This approach stands in stark contrast to providing services only, which tend to terminate if
the steering organization quits.

What is the aim of the Feeding Scheme ?

To sustain the members of the community, who really face starvation if they do not receive some
help, while they are coached and supported to become self sustainable again. The Reformed
SeTswana Congregation of the Uitkyk area, who manages this localized Feeding Scheme themselves,
has a number of proven action plans, of which community gardens form a prominent component,
through which they manage this process of leading the destitute to self sustain ability again.

How many people are involved in the Missions actions ?

Over and above the 3000 kids, 980 primary care givers (aunt, granny or other person with whom
the kid is staying) are reached. The members of the NPO’s and other staff directly involved with the
Missions activities numbers almost 400 persons.

Are these actions supported by government ?

In a number of villages government is indirectly involved through clinic and other services and the
NPO members constantly strive to get the relevant government departments and services involved.
As the authorization of the Tribal Authorities is needed prior to any action in a village, they are fully
aware and supportive of these actions.

How does Southern Cross Missions manage the available funds ?

Over and above the internal control measures, which conforms to the General Acceptable
Accounting Practices, three independent external auditors are used as well.  

How do I get involved with Southern Cross Missions activities ?

Firstly through prayer and then by contacting us.
FAQ
Networking
Partners
        Mukhajadi Leadership Institute (030-994 NPO)
        Kagung Foundation (037-512 NPO)
        NG Congregation Groot Marico
        College Ya Mojadi (Faculty of Theology, Univ of NW, Mafikeng)
        Reformed Church Uitkyk (Feeding Scheme)
        Onkarabile Foundation (030-992 NPO)
        Kruisbogen Stigting, Doorn, The Netherlands. (
www.kruisbogendoorn.nl)
        Petra College for Child Ministry. (
www.petra.co.za)
        Smiths Falls Free Methodist Church Canada
        Transformation Africa TT (
www.transformationafrica.net)
        28 x Community Organisations
Associates
        Bible Society of South Africa.(www.biblesociety.co.za)
        Nehemiah Bible Institute (Univ of Pretoria)
Quality, Management Approach & Research

Quality is defined as the consistent, effective and efficient accomplishment of any given attached to the above
mentioned components of Quality:

Consistency:

Uniformity, stability and availability of service provision.

Effectiveness:

The extent whereto the service(s) provided meet the expectations of the target group, all relevant stake holders
and society at large.

Efficiency:

The achievement of the desired results without waste of time, effort or resources and the consistent
implementation of excellent practices.

Outcome:

The aim of the Quality Management System (QMS) is to assess the conceptualization, design, implementation and
utility of the service provided through the systematic application of a Quality Management System (QMS).

This assessment occurs within the following framework of QMS goals:

to evaluate the quality of all actions and activities undertaken by the Missions;
to ensure the instituting of adjustments to rectify omissions and deficiencies and
to convert the Missions' strong points into continuous excellent practices.

Output

Quality standards are formalised while quantitative & qualitative Quality Assurance Audits are done monthly where
after rectifications are implemented if applicable.

Input

Management Approach according to International Diploma in Project Management criteria as prescribed by
Cambridge University (See
www.transformationafrica.net for the detail)   
Monitoring & Evaluation Programme
Quality Assurance Audit Programme
Most Significant Change Programme
Child & Youth Ministry facilitator’s Mentoring Programme

Outcome

The impact of every programme is continuously enhanced.

Output

Best practices are implemented in accordance with the Lessons
Learned from the debrief after each programme’s monthly
cycle, the MSC feedback as well as the Mentoring Programme.

Input

Most Significant Change Programme (MSC)
MRDP Research Programme
Lessons Learned Programme
CM facilitator’s Mentoring Programme
Southern Cross Missions uniform
Visitors from USA at our first Dream Camp
Lee-Ann from Canada  serving during the Walking with Wounded Camp
Mma Alta with the youngsters
Dignity, age and service
Wheelbarrow competition - renovating Die Bos